Password Reset
Although a password-based log-in comes free with almost every application, costs of password security are significant while security is only mediocre. Forgotten passwords lead to about 30 percent of the help desk workload, Gartner Group and others report.

To ensure secure authentication before a new password is issued, time consuming and costly measures are in place. The Password Reset Solution solves this problem with a simple telephone call. No additional hardware or software is necessary on the user side.

The Password Reset Solution converts the proven and secure Caller-Authentication into a reliable and easy-to-implement authentication solution for secure password management.

Providing an easy to use self-service for the user, 24/7 availability, the Password Reset releases the help desk from mundane routine to focus on more significant tasks, while numerous manipulation attempts are prevented.

Typical Password Reset Integration: Diagram
Product Sheet: Document